In North Carolina, businesses have a legal obligation to maintain safe premises for customers. When an injury occurs on your property, it can lead to significant legal and financial consequences. Understanding the steps to take and how legal counsel can protect your business is crucial.
Understanding Liability Risks in North Carolina
Under North Carolina law, businesses are responsible for maintaining a safe environment for customers. This includes regular inspections and prompt repairs of hazards. Failure to do so can result in a premises liability claim. North Carolina follows a contributory negligence rule, meaning if the injured party is found to be even 1% at fault, they may be barred from recovering damages. NC DOI
Immediate Steps to Take After an Injury
1. Ensure Safety and Seek Medical Attention
Immediately assess the situation to ensure the safety of all individuals involved. Call emergency services if necessary. Prompt medical attention not only addresses health concerns but also creates a record linking the injury to the incident.
2. Document the Incident Thoroughly
Collect evidence by taking photographs of the scene, obtaining witness statements, and securing any available surveillance footage. This documentation is vital for building a defense against potential claims.
3. Report the Incident Internally
Notify your insurance provider about the incident. Delaying this can complicate the claims process. Ensure that all internal reports are accurate and detailed.
How Legal Counsel Protects Your Business
1. Investigating the Incident
An experienced attorney will conduct a thorough investigation to determine the cause of the injury and identify any contributing factors. This may involve reviewing maintenance records, interviewing witnesses, and consulting with experts.
2. Managing Insurance Communications
Attorneys can handle communications with your insurance company, ensuring that your interests are represented and that all necessary information is provided for a fair evaluation of the claim.
3. Representing Your Interests in Settlement Negotiations
Legal counsel can negotiate with the injured party or their representatives to reach a fair settlement. Their expertise ensures that any settlement is in the best interest of your business.
4. Defending Against Lawsuits
If a lawsuit is filed, your attorney will represent your business in court, presenting evidence and arguments to defend against the claim. Their knowledge of North Carolina’s legal system is invaluable in such proceedings.
Moving Forward
Facing a customer injury claim in North Carolina requires prompt and informed action. By understanding your liability risks, taking immediate steps to address the incident, and enlisting the help of legal counsel, you can protect your business from potential legal and financial repercussions. Consulting with an attorney experienced in North Carolina’s premises liability laws is a proactive measure to safeguard your interests.
Your Trusted Legal Partner
The Law Offices of Delton W. Barnes proudly serves the Cleveland, Gaston, and Lincoln Counties in North Carolina. Our team will empower you with expert legal counsel and unwavering support. Whether it’s a business dispute, personal injury, landlord-tenant disputes, or another conflict, our dedicated team is here to guide you through every step.
Call, 704-406-9416 and contact us today to schedule a consultation with one of our experienced attorneys.